A Communication assistant software suite is an intuitive PC based application. Blending Powerful point and click telephony together with screen based presence and integrating with Microsoft Outlook, TAPI enabled CRM desktop tools to enhance communications for business telephone users.
- Point and click unified communications.
- Team supervisors to monitor employees call activities.
- Allows off premise workers to use laptops as full office phone extensions.
- Allows network wide presence and communications with colleagues across multi sites.
- Allows informal call centre agents and supervisors access to features such as login/logout, wrap-up, ect.
- Microsoft outlook integration.