DSS CONSOLES

Communication Assistant

A Communication assistant software suite is an intuitive PC based application. Blending Powerful point and click telephony together with screen based presence and integrating with Microsoft Outlook, TAPI enabled CRM desktop tools to enhance communications for business telephone users.

Featuring:

Point and click unified communications.
Team supervisors to monitor employees call activities.
Allows off premise workers to use laptops as full office phone extensions.
Allows network wide presence and communications with colleagues across multi sites.
Allows informal call centre agents and supervisors access to features such as login/logout, wrap-up, ect.
Microsoft outlook integration.

Please fill in the following form to contact us

Licensed & Insured

Rest assured that every job completed in your home or office is carried out by fully insured and licensed SYD ENERGY Engineers offering total peace of mind and security.

ABN 60 692 392 280
Lic No 190985C

Bill Maloukis

General Manager

Construction Specialties Australia (CSA) has been using the services of SYD ENERGY for the last 3 years. We found Trevor Zacharopoulos very prompt when dealing with our requests and his attention to detail was first class. I would have no hesitation in recommending Trevor or his company to any potential customer in need of telecommunications expertise.
Adam Cassar

CTO

SYD ENERGY has always provided us with great customer service and expert technical advise on time every time.
Their prices are competitive and they see the job through from beginning to end. No job is too small or large for them and they are spot on with their diagnosis and problem solving!
We need a reliable and honest team that can support us on a regular basis and we have found this from the guys at SYD ENERGY.
Hans Fristad

Fixed Assets and Inventory Manager

The Winning Appliances group of companies had known Trevor for many years through his previous employer.
When we had the opportunity to re acquaint ourselves through SYD ENERGY, we were more than happy to move our business dealings to them.
We pride ourselves on providing excellent customer service with a focus on the finer points when going that extra yard.
And that is what SYD ENERGY provides for us. It is never a problem calling Trevor to have him travel to one of our 8 sites through Sydney metro or Newcastle.
He will set an appointment time and stick to it. His attention to detail, after sales service, and, explanation of what he is doing leaves us in no doubt of his expertise in customer service.
We plan to continue our business relationship for many years to come.
Peter Kostantakis

Managing Director

Just wanted to say thank you to the team at SYD ENERGY for completing our electrical and communications fitout for our new offices. Your efforts in delivering to a very aggressive timeline allowed us to proceed with our launch as planned.
Poppy K

You turned up when you said you would, you completed the job as quoted with no surprises and you cleaned up when you finished - thanks SYD ENERGY !!!
Catherine Hatzigeorgalis

Senior Property Consultant

Century 21 Wentworth Real Estate

Good customer service is rare these days, exceptional customer service is even rarer; however that is exactly what SYD ENERGY provides. As a Property Manager it is essential that we have reliable and credible trade's persons available to undertake maintenance repairs to the homes we manage. SYD ENERGY has at all times conducted themselves in a professional manner and most importantly provide comprehensive and detailed quotes or invoices. SYD ENERGY also provide critical information to the Property Manager so that it can be relayed to the owner; they respond to job requests promptly and efficiently; they also communicate with the tenants to arrange access. Century 21 Wentworth Real Estate have been extremely happy with the consistency of the work produced by SYD ENERGY and look forward to a long association. Century 21 Wentworth Real Estate is pleased to be associated with SYD ENERGY and have no hesitation in recommending them to any Real Estate or private client.

DSS CONSOLES

Communication Assistant

Licensed & Insured

Bill Maloukis

General Manager

Adam Cassar

CTO

Hans Fristad

Fixed Assets and Inventory Manager

Peter Kostantakis

Managing Director

Poppy K

Catherine Hatzigeorgalis

Senior Property Consultant

Century 21 Wentworth Real Estate